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| Terms of Use |
- These terms and conditions cover the Outward Insights Competitive
Intelligence Coaching Center ("Coaching Center"), a
subscription-based service that subscriber organizations can
utilize for their competitive intelligence practitioners
("Subscribers").
- A Silver Level subscription to the Coaching Center includes
12-month access to documents, materials, and resources that are
available on Coaching Center web site.
- A Gold Level subscription to the Coaching Center includes 12-month
access to documents, materials, and resources that are available
on Coaching Center web site, and 12-month access to on-call
coaching services provided by Outward Insights. Coaching will be
delivered remotely via telephone, fax, e-mail and other electronic
means.
- Subscribers acknowledge that on-call coaching services will be
provided within normal business hours only, unless Subscribers and
the Outward Insights coach mutually agree to extend these hours.
Outward Insights reserves the right to place reasonable limits
upon the availability of on-call coaching in the event that a
Subscriber places an undue burden upon the Outward Insights
coach(es).
- Any service that a client requests that is outside of the
description in paragraphs 2 and 3 is considered a Platinum Level
Premium Service and will entail additional fees. Any additional
fees for premium services must be negotiated, in writing, in
advance of our performing the service and mutually agreed upon
between Subscribers and Outward Insights. Subscribers acknowledge
that Outward Insights will make the determination of which
services are Premium Services. Coaching Center subscribers will
be eligible for discounts to premium services not available to
non-subscribers.
- Passwords are required to access documents and materials on the
CIECC web site. Included in each subscription is a unique userID
and corresponding password. Passwords are for the exclusive use of
the person to which they are issued and Subscribers acknowledge
that passwords shall not be shared with non-Subscribers, either
within or outside of the subscribing organization. Outward
Insights reserves the right to change Subscriber passwords.
Subscribers acknowledge that the violation of the password
requirement can result in the termination of the subscription
agreement by Outward Insights.
- Subscribers agree that the services provided are strictly
confidential and may not be disclosed to any party outside of the
subscriber organization with out the express written consent of
Outward Insights, including but not limited to, the materials
provided to Subscribers from Outward Insights, the techniques and
methodologies utilized by Outward Insights and its staff in
rendering services and the substance of the communications between
Outward Insights and Subscribers. Subscribers agree that they
will not remove any proprietary markings from materials provided
to Subscribers by Outward Insights, including any confidentiality
notices and/or copyright notices. Outward Insights is the sole
and exclusive owner of all concepts, programs, ideas, materials,
copyrights, trademarks, and other intellectual property rights
associated with the services.
- Subscribers may terminate the subscription provided that Outward
Insights has received in writing Subscriber's intention to do so
at least 30 days prior to the requested termination date. If
termination is requested prior to six months from the date of the
subscription commencement, Outward Insights will retain 50% of the
subscription fee. If termination is requested subsequent to six
months from the date of subscription commencement, Outward
Insights will retain a percentage of total fees equal to the
percentage of the year in which the subscription was in effect.
- Subscribers acknowledge that Outward Insights makes no warranties
and does not guarantee the professional or personal performance of
Subscribers. Subscribers, not Outward Insights, are responsible
for the achievement of their own personal and professional goals.
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